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KDK Auto Brokers Inc in Brunswick , OH

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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.

Hours

Regular Hours

Brands
Ford, BMW, Audi, Mercedes Benz
Other Link

http://kdkauto.com

Other Email

Email Business

Categories
Used Car Dealers, Wholesale Used Car Dealers, Automobile & Truck Brokers
Other Information

Parking: Lot

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Rude and untrustworthy! I called ahead to see a car it was covered with thick ice when we arrived there BUT was running (without the deicers on). We had to wait an hour before driving it because we had to scrape it! They didint offer to pull it in the shop or help scrape it! They didint even offer a scrapper! Once we had it to where it could be driven we were told we had five minutes to test drive it and that if we wanted it We had to come back tomorrow. We did come back the next day. Before we bought the car we asked if the broken windshield washer sprayers could be fixed they said is no, we then asked if they could order the part at OUR EXPENSE they said no. We purchased the car and while we

were waiting for paperwork the guy started selling cars right over our heads while we were still seated at his desk!! Within hours YES HOURS of owning the car the cars check engine light came on!! This doesn't seem like a coincidence! We took the car into a shop and had it checked out. It needs a new catalytic converter AND alternater repair or replaced! The light is on due to the catalytic converter. Just the catalytic converter is over $700.00! I can't get an e check with this light on. I can't get plates without the e check!!! This is a scam the car is a lemon! I am not the first person within a VERY SHORT amount of time after purchasing a car the check engine light comes on!! Mostly within the same day as the purchas!! STAY AWAY!!!

Quick, quality process

I wanted to post my service experience and I didn't see where I could do that on your company website. I was in the market for a new car and I came across a '08 Lincoln MKZ, 39,000 miles, fully loaded with AWD. I contacted RJ, sent pictures of my trade in and explained that I still owed on my car. I was given more than what my car was worth, as it was in rough condition. I then set up an appointment to give the Lincoln a drive and all for the following Saturday. I made the 6 hour drive from Maryland to Brunswick, OH and arrived at a clean, friendly establishment. I drove the vehicle, liked it and gave RJ all the docs needed to complete the deal. Process did not take more than an hour. I drove back to Maryland happy with my purchase and with my service experience. Thanks again to RJ and the other sales associates, technichians and managers at KDK for making my buying process seamless. I surely will look to them first for the next go round, 6 hour drive and all

Adrian

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Category: Broker

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